KD Er : By Connect KD

KD Er app is use for engineer team only, the engineer account will create by authorized admin and only that engineer can access our company customer support app and engineer can check their solved, assigned complaint also in these app.

KD Er app is customer support app to speed up the delivery of customer service and enable teams to more efficiently resolve issues.

Encourages customer interaction by raising a support ticket, asking a question, inquiry, share an idea or report a problem.

Enable employees to address customer issues in real-time.

Automate assignments, notification, emails and support request after-hours.

Enhance customer satisfaction by connecting teams with leaders.

Customer satisfaction surveys and feedback on support service.